Privacy Policy
What we collect, why, and how long we keep it.
Last updated 31 Aug 2026
Template policy supplied with the platform. Have it reviewed against the law applicable to your business before publication. Edit in Admin → Content.
1. Who we are
Calibra Research operates this website and is the controller of personal data collected through it. Contact: +852 9529 7843.
2. What we collect
Account details (name, email, phone, organisation), order and delivery details, correspondence you send us, and technical data such as IP address and browser type generated when you use the site.
3. Why we collect it
To create and operate your account, to process and deliver orders, to respond to enquiries, to keep records required for accounting and traceability, and to protect the site against abuse.
4. Payment data
Card details are collected and processed by our payment provider. They are never transmitted to, or stored on, our servers.
5. Sharing
We share data with couriers (to deliver), our payment provider (to take payment) and our hosting and email providers (to run the service). We do not sell personal data.
6. Retention
Order and accounting records are kept for the period required by applicable law. Account data is kept while the account is open and for a limited period afterwards.
7. Your rights
Subject to applicable law you may request access to, correction of, or deletion of your personal data, and object to certain processing. Contact us to make a request.
8. Cookies
We use strictly necessary cookies for sessions, the shopping cart and the research-use acknowledgement. Analytics cookies are only set if analytics has been enabled in site settings.
9. Changes
Material changes will be reflected on this page with a revised date.
This document forms part of the terms on which products are supplied. Questions about it can be sent via the contact page.